YOUR 24/7 WHITE LABELED quality live chat support.
Improve Customer Retention | Increase Sales | Reduce Cost
Don’t let your website visitors bounce off your web pages, offer them instant live help on your website and make sure you secure the sale or resolve customer service issue the first time round. Seamless, reliable, secure, cost-effective and 100% white labeled live chat tech-support solutions for web hosts, web designers, and more. Our professional experienced website chat operators will take care of your clients 24 x 7 x 365 as if they were your own staff. With your competitors only a click away, giving customers the experience they demand, whilst at the browsing stage means you keep customers on your site and you keep them happy.
Our certified technical support engineers are experts in resolving all tier technical issues and also help in increasing your customer base by handling pre-sales and sales queries. we believe in providing 100% quality service to our clients regardless of how big their business is. Our Live Chat Support service is not only reliable but also affordable and has a huge positive impact on bottom line of our valuable clients. From engaging and tracking visitors to collecting feedback and controlling the team of agents; we do our best at everything.
All Tiers Support | Unlimited Live Chat Support | 30 Seconds Response Time | Customized Shift Time
Our live chat support team provides 1st Level and 2nd Level support coverage round-the-clock from our 24/7 Network Operations Centre. We’re there for you even when you are not. We will pro-actively communicate with your datacentre to help get your clients server back online and stable, should any issues arise. Look no further if you plan to outsource live chat support customer support.
Rest assured that our qualified exuberant staff are on-site 24 hours a day, 365 days a year. We use our own technical staff, not generic datacenter staff that deal with many hosting companies. Our staff hold accreditations with Microsoft, Linux, VMWare and other leading technology partners.
Live chat does divert a lot of your genuine traffic and visitors away from phones to this instant means of support, thus reducing overall contact center costs by lowering average interaction costs.
Live Chat support helps to increase online revenue with higher conversion rates as compare to phone calls and larger order sizes. According to an online survey, almost 68% of Internet consumers said they would purchase more products online if live chat support were available to resolve all doubts instantly.