Unexpected EC2 outages
Investigate compute, EBS, load balancing and dependent services; document recovery actions.
Cloud Management/Amazon Web Services
AWS MANAGED INFRASTRUCTURE
AWS workloads need ownership, not just uptime.
We help teams operate EC2, networks, identity, databases and backups with clear responsibilities and repeatable procedures.
OPERATIONS MODELAWS
AWSCloud environment
COMPUTENETWORKIDENTITYDATA
ObserveInvestigateResolveReview
PROBLEMS WE HELP SOLVE
What goes wrong without clear cloud ownership?
Cloud platforms provide powerful building blocks. Production stability still depends on people, process and verification.
Uncontrolled IAM access
Review roles, policies, keys and least-privilege access; prioritize approved remediation.
Backup uncertainty
Check AWS Backup, EBS and RDS coverage; define restore testing and recovery runbooks.
SERVICE CAPABILITIES
What our engineers can manage.
Operational scope is agreed for each environment, with responsibilities, access and response expectations documented before onboarding.
01
Compute & Linux
EC2, EBS, AMIs, Linux patch planning, performance troubleshooting and maintenance windows.
02
Network & access
VPC, subnets, route tables, security groups, IAM, load balancing, Route 53 and VPN connectivity.
03
Data protection
RDS, S3 lifecycle, snapshots, AWS Backup, retention reviews and restore-readiness checks.
04
Visibility & cost
CloudWatch alerts and logs, incident records, Cost Explorer trends, resource sizing and monthly reviews.
PLATFORM COVERAGE
EC2VPCIAMRDSS3EBSCloudWatchAWS BackupRoute 53Elastic Load Balancing
MANAGED SERVICES
Not another dashboard. A repeatable operating process.
Our monthly service scope can include monitoring, incident investigation, maintenance, access reviews, backup oversight, capacity planning and operational reporting.
Discuss monthly support ↗- 01 / AssessInventory critical workloads, access, monitoring and recovery dependencies.
- 02 / OnboardAgree scope, maintenance windows, contacts and escalation procedures.
- 03 / OperateInvestigate alerts, perform approved maintenance and track exceptions.
- 04 / ImproveReview incidents, backup results, capacity and prioritized recommendations.
REAL OPERATING SCENARIOS
Support built around business problems.
Production server degraded
Trace instance health, memory, disk, application dependencies and recent changes.
Discuss this challenge ↗AWS bill rising
Review idle instances, storage, sizing and spend patterns before proposing approved changes.
Discuss this challenge ↗Migration from on-premises
Map dependencies, design cutover and rollback steps, and validate workload health.
Discuss this challenge ↗LET'S REVIEW YOUR ENVIRONMENT
Talk to KTCHost ↗Know what needs attention before the next incident.
Share your cloud platform, workload priorities and current challenges. We'll discuss an appropriate support or project scope.